The founding directors of touché are Trevor Crotch-Harvey and Glenn Needham. The company is a joint venture formed in 2014 that combines elements of their two companies: Fenbrook Consulting Ltd and Near Field Solutions Ltd.
Fenbrook’s expertise involves advising business about smart and mobile ticketing strategy and solutions, whereas Near Field Solutions specialises in the design, development and implementation of NFC, Bluetooth Smart and contactless smartcard solutions.
Transforming Possibility into Usability
touché helps businesses realise the many possibilities of mobile technology for the promotion of their businesses, as well as for making the customer experience richer. It has combined the best of Fenbrook and Near Field Solutions and, as touché, has offers mobile-based solutions for companies needing:
Location-based marketing solutions;
Expert advice on the implementation of Bluetooth Smart and NFC for transport ticketing;
Bespoke solutions which help customers accomplish certain tasks, such as finding their car in a busy parking lot, or supporting disability provision;
Mobile transaction security.
The long experience of the founders allows touché to supply advice and solutions backed by deep industry knowledge and long, hard won experience.
Why touché is Different
touché is the engine room of interactive mobile solutions; it offers a rare combination of:
Consultancy – showing enterprises how to make the most out of mobile by not only helping them plan, but by implementing solutions. The directors have extensive experience of Project Management and System Integration.
Hardware – designing bespoke components like RFID and NFC readers and installing the required components such as Bluetooth Smart beacons.
Back Office – the touché connect database processes all the information collected by touché’s solutions, by user, location and time. This offers richer and more usable information to clients to help refine campaigns and processes, and bring content to users’ mobile devices which is relevant to time, location and personal needs and preferences.
Pilot of smartphone/beacon ticketing in Nottingham, supported by ITSO, in collaboration with Nottingham City Transport
Feasibility of smartphone/beacon ticketing in Bristol, supported by the UK Department for Transport and ITSO, in collaboration with the University of the West of England
Find My Car parking solution installed at Swarco Traffic World, Austria
NFC Transactions Bypassing the Secure Element, supported by Innovate UK, in collaboration with the University of the West of England
HeartSafe – using NFC to improve the consistency and quality of regular and routine defibrillator checks
Chairing Working Groups of the Transport Card Forum on smart ticketing technology and deployment
Chairing the Security Working Group for the NFC Forum
Completing multiple projects for MasterCard on contactless payments
Developing a secure access control solution for DHL
Writing 2 books for IDTechEx: NFC in Mobile Phones, and RFID in China
Advising silicon manufacturers on the integration of NFC capability, e.g. Panasonic, TI
Speaking at more than200 conferences worldwide on RFID, NFC, and campus cards
Designing a prototype secure mobile transaction solution avoiding the Secure Element
Project Director for several large smart ticketing schemes for Motorola in Netherlands, Berlin, Rome, and Izmir (Turkey)